Shree Balaji Logistic
Very bad and pathetic service provider
I had booked delivery from assure shift and they suggested me Shree Balaji Logistic packers and movers, delhi. I had contacted them. So from here onwards, I am giving review for service provided by Balaji Logistic packers and movers, delhi. Firstly they will promise you that all customers requirements, instructions will be fulfilled. So that customer get should satisfaction. But when you confirmed your deal and paid money to them, they surely don't remember any promise at all. I have told them that please kept my luggage separate and safe, but they don't care about my luggage. Shree Balaji Logistic packers and movers are only concerned about money. It doesn't matter to them whether my luggage is damaged or not. So they really don't care about luggage and also they won't take responsibility of damage. So during transit my laptop is damaged. To repair, it will cost me Rs 5000.
Next thing is that, they don't have their vehicles for shipment transportation. So it is blunder, we are trusting the courier service and their fake promises, they deliver my luggage through another courier service that is Spot on delivery service without taking my permission. They done this all internally.
Next thing is, they will promise you that they will provide tracking id and live location. But after payment, they will say, "sir there is problem in our computer system." And run away from promise.
Next thing, if you try to contact them during the transit of luggage, they won't receive your call because they need only your money, they don't need customer satisfaction.
And I insisted them for please give me status update regarding my luggage, they threatened me and say your luggage is not our responsibility.
And after the luggage, if we complain about the delivery they will sent us their terms and conditions which are pathetic.(Terms and conditions should be communicated at the start of the deal)