I availed the services of Trans India in the end of May'20 for moving from Chennai to Coimbatore. The company response was good and I was coordinating with the company staff Rajesh. Everything was good and reached Coimbatore as planned. Upon unloading I found my Bike handlebar was damaged beyond repair, our dressing mirror set knobs were broken and they TV too went for a toss and there is a problem in displaying. Due to lockdown scenario on a safety note we locked the house once unloaded for 2 weeks and unpacking too happened accordingly. Seeing this i contacted RAJESH for claiming insurance but he mentioned the insurance was valid for only 7 days. This was not informed clearly at the time of availing the service. What is more shocking is the box which had our puja items we missed the silver lamp, 2 small silver plates which we use as a base to keep small Ganesha and Kamadenu idols. It was me who personally packed that box and I am able to guess now during my absence for a small time at the loading hours this should have happen. This is really unprofessional and unethical. One of the loadmen have missed his phone at our house and he never called us back for the phone. This explains why he never called to claim the phone.
