Overall good experience. There were some hiccups/cons along the way :
- The quoted cost and the actual cost differed alot, and being a newly employed person it went way over my budget and had to take some 5k from my friend in order to fulfil it.
- I was told that tracking code would be given but it wasn't.
- There was no update as to where my luggage is at any given point of time.
- The luggage was delivered a day after the original promised date
- I felt that the POC(Abhishek) showed a little attitude.
Having said that, there were a number of good things/pros as well :
- Packing was done on the promised date and the packaging was quite good.
- Both the brothers (Abhishek and his brother) worked really hard for the whole day and didn't ask for any extra Chai/paani money.
- Although items were received a day late, but the condition was quite good. I'm impressed with the packaging of small and delicate items.