This was the worst movers and Packers service please select any one other than this. if you need proofs write to me i will provide them. (aloksingh90@gmail.com)
Even after multiple confirmation about the wooden crate for TV I was assured that it wood be done at warehouse and it was not done. Now the whole panel is broken.
My bike was taken from my house with a promise that they pack bike only at warehouse. It is driven 100 kms before being packed and it's gearbox is gone.
My speakers legs are broken and a pack of glasses was broken.
It was sent via Gati transport company who don't unpack. If I had to send it via Gati transport company I would have directly engaged them for half the price.
First, I was told to talk Neeraj from SMAP who promised insurance will be taken care and I didn't need to worry. after 5 days of me continuously calling him, he blasts me saying that insurance will pay only 1200 Rs for the whole expense and I had given some bad review online( Which I didn't) and to my amusement, he disowned his own founder with whom he shares the office and tried to mislead me.
Now Tanveer comes in the picture saying he will own up the claim and help me.
He starts highlighting that I was wrong by signing the slip for Gati. He was expecting me to open all 14 boxes and check each and every item and stop the guys from Gati at my home who refused to open the stuff and were in a hurry as their duty time was over. the team was understaffed even to unload the item for which I had to call for local help and pay him up.
Secondly, as per the mail chains, you can see my insistence on a wooden crate for the TV which was not included if it was there we would not have been having this conversation. And it is complete responsibility for Tanveer and SMAP to pay for complete expenses.
Post few arguments Tanveer agreed to share the insurance policy (Which he didn't get it done and is cheating me and other customers if he had the policy he would have shared it and I have a payment invoice of 6000Rs towards that) with me and settle the case by paying 10+2 or 3 thousand rupees.
PS: I have told that multiple times told different insurance agents like Bajaj, Videocon etc.
Next fraud step is my items declared value was Rs. 200000 and according to Gati slip it was Rs. 48000.
I told them that i wont settle below 20,000 rs (for a total loss of more that 50,000 Rs as i didnt want to drag this any more. they only sent 15,000 Rs.