After reading positive reviews I chose this company. But dont know, I received bitter experience from them. Initially they managed very good and genuine discussions with me. One person visited my home and gave me quote. Till loading everything went smoothely. They came in right time and packed, then wrapped all my package well.
Later while moving, in final bill, they added too much additional charges. Almost double of the initial quote. Also the person who came for loading behaved unprofessionally. Please guys be careful about this. We cant do anything once they load our packages to their vehicle. Okay! Anyhow I gave 80% money there. My first preference was to get deliver my package on timer. I got "101%" assurance from them each time when I asked about delivery time. I managed all my travel based on this, and was waiting in the destination point.
They didnt deliver on the committed day. I called and called, they gave me driver contact number, then atlast when they came next day afternoon, load was different. ITS NOT MINE.
What responsibility this guys have. I am not understanding. That point I totally got frustated. Lost almost my whole one day.
Finally again after lot of hustle got another drivers number. When I asked them about delivery, he told me he will come after one nearby location unloading only, that too in midnight.
I told company that I suffered this much, wasted my whole day, and I have little baby too in my home. So please give preference to me and deliver prior. Through phone, keeping me in line, he talked to driver and told him to give priority to me. But nothing happened. They came in midnight.
Thank god I received all my items without any missing, though damages are there.
Please guys, dont believe whatever they are saying over phone. They convince us somehow. But it wont reflect in their action. This was my first time experience shifting with any packing company. I chose them after reading reviews. But dont know, I didnt see any professionality and commitment in them. First time I am writing this much long review about anything. Thought to share my WORST EVER EXPERIENCE with you people.
Positives
Initial behaviour and discussions
Packing and wrapping
Received items without loss
Negatives
Too many HIDDEN COSTS(CHARGED ALMOST DOUBLE)
Unprofessional persons(behaviour) came for loading
No punctuality for delivery.(They wasted my 2 days).
No proper response once they load our item to their vehicle.
TOO MANY FALSE COMMITMENTS.
PLEASE GUYS, JUST READ THIS REVIEW BEFORE CHOOSING THEM. Thank you.
