I am a professional working in Kolkata. On 31st May I had approached the vendor by name Bharat Movers and Packers (regd.) for shifting my household items from Bangalore to Kolkata dated - 05/06/2020. The company labours had visited my house on 05/06/2020 at 3.10 pm for packing the goods. I have the CCTV video footage of the labor's those who had come to pack my luggage's. I had called them several times, there was proper response from their end. Finally On 21/06/2020 at 6.00 pm I got my consignment at Kolkata residence from different vendor. The BPM transport is a fake company they do have tie up with some local vendor's and they carry your consignment. During unpacking my carton boxes I found that the products are missing from the boxes. At the same time I reported this to Bharat Packers and movers for the lost items. The company is not ready to take any responsibility for the loss. The company had issued the insurance IFFCO tokio policy, even they are not ready to take the claim request. The insurance company is saying the policy doesn't cover theft. Now the company is neither responding to any of my calls nor putting efforts to find my lost items. Mr. Munesh Sharma (mobile-9603261600, 9392147542, 9010068341, 9845924573) branch Manager, Bangalore is saying "Do whatever you want, lost things can't be recovered". He says, I had sent the empty boxes from Bangalore to Kolkata by paying a huge money. This kind of replies shows how professional they are. And also he says their staff didn't pack the boxes. Where as i have the CCTV footage of their staffs packing my house hold items.
The lost items are listed below-
1) silk sarees 15nos with pouch worth Rs- 30,000/-
2) mobile phones - Asus zenfone-6 and Nokia X- 2nos worth Rs- 10,000/-
3) Philip's hair drier and straightener 1 no worth Rs- 2600/-
4) Non stick cookware set-1 worth Rs- 1899/-
5) Bread toaster 1 no worth Rs-2500/-
6) STUDD men's helmet 1 no worth Rs- 1100/-
7) Prestige 3ltr pressure cooker worth Rs - 1500/-
8) Plastic bucket 2nos worth Rs- 700/-
9) Window Curtains 3 set worth Rs- 1500/-
10) Africa Tea Powder 2kg packet worth Rs- 450/-.
11) Beauty products worth Rs- 300/-
This is the facts and experiences I have faced from Bharat movers and Packers. Please beware while choosing such a drastic services.