***BEWARE of using ABT Packets and movers for your shifting ***
I got ABT Packets and movers reference through a friend of mine who was also moving. They called me and suggested that they would like to look at all the furniture I needed to move. I had requested a quote for moving and they gave me a quote of Rs. 12000. Post the quote ABT Packets and movers, they started calling me repeatedly and requesting for a deposit. They also confirmed that if I decided not to use their services, they would refund the full deposit of Rs 3000. I went ahead and paid the deposit as they had committed to refund verbally.
My friend who had used ABT Packets and movers services, advised my against using their services as during his shifting process, he lost gold ornaments, mobile phone and had a broken aquarium. Post this feedback, I decided not to use the services of ABT Packets and movers and demanded a refund of my deposit amount. ABT Packets and movers started giving me a run around and told me to call them in the first week of June 2020. When I called ABT Packets and movers on 2nd of June, the person had a audacity to tell me that I will be refunded only Rs. 2000 of the deposit and when I asked them why, they started giving all sorts of lame excuses and he also told me that in case of cancellation, they forfeit the deposit.
Also I would like to let you know that there are surprises in final bill. They never tell you about the GST till the time you have used their services. I am still awaiting my GST bill.
They also send you some unknown transport company to do the shifting.
After all the ordeal I had gone through, I will be filing a complaint with the consumer court and ensure that companies like these do not cheat the customers in the future.