My experience with Metro movers was positive. They handholded well during the process. The customer support led by Priya madam kept calling during the move process to check if I was ok with everything. The agency did not charge any advance indicating their experience and were professional. Before choosing a supplier I had several doubts like trust, hidden charges, safety - But these guys were good and I did not face any problem. In fact I ended up generously tipping the workers.
I have already recommended them to friend!
Sharing some of the best practices I followed - always do your due diligence and do proper documentation (quote, insurance etc) when you deal with any supplier. Keep your valuables safe and do oversee the packing/unpacking process. Do number your boxes systematically to ensure trackability
Overall outcome depends on your involvement in the process too.
Usage details - local mumbai to thane movement.
Full service for packing/dismantle+ movement + assemble/arrange (boxes)