I have faced this issue with thos company recently.
1. First, they will quote you the lowest price in the market and to gain trust they will assure that they would take money after delivering your items.
2. After taking handover to your luggage ( meanwhile they will pass the time and try to collect your items at the your deadline, so that you can't connect with other services), they will claim that they will send the bill on whatsapp when they reach office.
3. Now, they will start playing with you,asking almost double amount what they have agreed earlier. By saying, "sir your luggage is more, we can't manage in the same price, it would be almost double. Now as you are already late, you don't have an option to go anywhere else.
4. They claim that they give insurance, they will definitely charge you extra for that and just write a text in a bill (xxx amount insurance) which is again fake....after asking for proper bill and insurance bill - they mentioned we follow only this.
5. Now, my luggage was delivered somehow, where 3 out of 8 items where cracked from inside and 1 item was missing, fortunately not the expensive one. When I asked for insurance, then they showed real attitude , that no insurance as such....we are only responsible for moving the items...
Safety is none of my concern, although we try our level best that's it.